Software serial number
A serial number activates ClipSeek Pro and removes the Free edition's 5 GiB media limit. One serial binds to one device at a time; you can unlink a device on the website when changing computers.
Purchase and activate
- Purchase Pro and retrieve your serial number from the completed purchase page or confirmation email.
- Connect to the internet and open Settings → Pro License.
- Paste the complete serial number and select Activate.
- Active at the top confirms that the Pro quota is enabled.
Check or refresh your license
Your status appears at the top of Settings → Pro License. Once activated, use Refresh license to sync it manually, or Manage licenses and devices to open the website.
| Status | Meaning and next step |
|---|---|
| Free | Not activated; continue using the app within the Free quota. |
| Active | Your Pro license is valid. |
| Offline grace | The current local authorization remains valid. Go online and refresh. |
| Expired | The local authorization has expired. Go online and refresh or activate again. |
| Revoked | The serial has been disabled. Contact support if needed. |
An expired local authorization does not mean your serial number is invalid. Pro needs periodic online verification. If renewal fails, the app may temporarily return to Free. Existing media remains available for browsing, search, export, and cleanup. If usage exceeds the Free quota, importing or restoring media requires an active Pro license or enough free quota.
Recover your serial number
Choose Settings → Pro License → Recover serial number, or open license management. Verify your purchase email to see its serial numbers and linked devices.
The email code has 6 digits and expires after 10 minutes. If it does not arrive, check spam and confirm that you used the purchase email.
Unlink a device and change computers
- Open license management, enter the purchase email, and complete the human verification.
- Select Send verification code, enter the code, and verify it.
- Find the serial, check its current device and device-change count, then select Unlink device and confirm.
- Activate the same serial on your new computer.
Device changes are limited; check the management page for the current count. If it shows Limit reached, contact support. Serials without an associated purchase email cannot use self-service device changes.
An ordinary app update or reinstall usually does not require changing devices. You can activate again on the same device after local authorization data is cleared. Reinstalling the operating system or changing hardware may require unlinking and activating again.
Common problems
| Problem | What to do |
|---|---|
| Activation fails | Check the serial, connection, and error message. Unlink any previously bound device first. |
| License status seems wrong | Go online and select Refresh license. If the button is unavailable, enter the serial and activate again. |
| No serial appears for the email | Check the purchase email, then contact support with order details if needed. |
| The code is invalid | Use the latest email code. Request another if 10 minutes have passed. |
| Device-change limit reached | Contact support and keep your order details available. |
If you still need help, contact us. Do not include a full serial number in public feedback.